Your Mobile App Stays Current While You Focus on Growth

We handle the updates, patches, and support tickets that keep your app running. You get back to building your business. It's really that straightforward.

47
Apps Maintained
Monthly
6.2h
Average Response
Time
98%
Client Retention
Since 2022
2.4k
Support Tickets
Resolved in 2024

What Makes Support Actually Useful

We learned this by helping Hong Kong businesses keep their apps functional when they'd rather work on what matters.

Rapid Issue Resolution

When something breaks, you need it fixed now. We start work within hours, not days. Most issues get resolved the same day they're reported.

OS Updates Handled

Apple and Google release updates constantly. We test your app against every new version and fix compatibility issues before your users notice them.

Clear Communication

You get plain English updates. No tech jargon. We explain what went wrong, how we fixed it, and what we're doing to prevent it next time.

Proactive Maintenance

We monitor your app daily for performance issues. Many problems get fixed before they affect users. You stay ahead instead of catching up.

Real Apps We Keep Running

These are some actual projects we maintain. Different industries, different challenges. Same approach: keep them stable and current.

How We Actually Work

We keep things simple. Here's what happens when you work with us.

1

Initial Assessment

We review your app, check the codebase, and identify potential issues. Takes about a week. You get a detailed report on what needs attention and what's fine.

2

Monitoring Setup

We install our tracking systems and set up communication channels. You choose how often you want updates. Most clients prefer weekly summaries unless something urgent comes up.

3

Regular Maintenance

We handle patches, OS compatibility, security updates, and bug fixes. You'll see a ticket each time we make a change. Nothing happens to your app without your knowledge.

4

Quarterly Reviews

Every three months, we sit down and look at performance metrics. What's working, what needs improvement, where we can optimize. You get data, not guesses.

Vera Chen, Lead Support Engineer at Capalor

Vera Chen

Lead Support Engineer

Started doing this in 2019 after spending five years building apps for Hong Kong startups. Got tired of seeing good products fail because nobody maintained them properly.

My team handles the technical side so business owners can focus on their actual business. We're not here to impress you with buzzwords. We fix things, keep them running, and explain what we're doing in language that makes sense.

Most of our clients came through referrals. That tells you something about how we work.

Let's Talk About Your App

Whether you need ongoing support or just want to discuss some issues you've been having, we're here. No sales pitch. Just a straightforward conversation about what you need.